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Important update: Ordering your repeat prescriptions

To help us improve and streamline our services, we are making a change to how repeat prescriptions can be ordered online.

Going forward, if you order your prescription via our website, you will be redirected to PATCHS, where you can securely request your medication. This allows your request to be linked directly to your medical record, helping us process prescriptions more safely and efficiently.

Other ways to order your repeat prescriptions:

– You can register for and use the NHS App, which allows you to request prescriptions, view some of your medical records, and access test results.

Please note that the previous online prescription request form will no longer be available.

If you would like help registering for the NHS App or using PATCHS, our team will be happy to support you. Thank you for your understanding as we work to improve our services.

Accessibility information

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lipread or use a hearing aid or communication tool.

Easy read accessible information standards (PDF)

Website accessibility information

Our website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customise settings in:

  • Internet Explorer
  • Firefox
  • Google Chrome
  • Safari

Further help

If you:

  • Have problems seeing the screen
  • Find it difficult to use the mouse or keyboard
  • Need help with language or reading websites

then we recommend you visit the BBC website My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.

Page published: 11 June 2024
Last updated: 11 June 2024