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Important update: Ordering your repeat prescriptions

To help us improve and streamline our services, we are making a change to how repeat prescriptions can be ordered online.

Going forward, if you order your prescription via our website, you will be redirected to PATCHS, where you can securely request your medication. This allows your request to be linked directly to your medical record, helping us process prescriptions more safely and efficiently.

Other ways to order your repeat prescriptions:

– You can register for and use the NHS App, which allows you to request prescriptions, view some of your medical records, and access test results.

Please note that the previous online prescription request form will no longer be available.

If you would like help registering for the NHS App or using PATCHS, our team will be happy to support you. Thank you for your understanding as we work to improve our services.

Integrated Care Board (ICB)

NHS Cheshire and Merseyside, the integrated care board (ICB) for the region, is responsible for planning NHS services for the population, which includes the care you receive at your GP practice, local pharmacy, NHS dentist, NHS opticians, or at hospital.

The ICB serve a population of over 2.7m people across:

Working alongside the wider integrated care partnership, ICBs have four key aims:

  • Improve outcomes in population health and healthcare
  • Tackle inequalities in outcomes, experience and access
  • Enhance productivity and value for money
  • Help the NHS support broader social and economic development

To support their vision, local health and care services are working together, as equal partners, to support seamless, person centred care and tackle health inequalities by improving the lives of the poorest fastest.

For more information about Cheshire and Merseyside ICB, please visit www.cheshireandmerseyside.nhs.uk.

Page published: 5 May 2023
Last updated: 10 June 2024