Consultations are by appointment only; to make an appointment please visit our consulting room. 

Appointment Times

The practice offers a range of appointment times:

• Doctors 09:00 – 17:40
• Nurse 08:45 – 17:45
• Health Care Assistant 13:30 – 17:40

Pre-bookable Appointments

As a patient you have the right to express preference as to whom you wish to see. The surgery offers pre bookable appointments with a GP of your choice. This may result in a delay if you wish to see a particular GP.

On The Day Appointments

We now offer on the day appointments.   If you would like to see a GP on the day please call the surgery.  You will be asked to attend at a specific time and will be seen by the doctor on duty. Unfortunately you will not be able to see a GP of your choice.

There are a limited number of telephone consultations available if you feel these would suit you rather than visit the doctor. Please contact reception for further information.

Telephone Advice and Consultations

Appointments via telephone are available each morning. Please call the surgery for more information.

Cancellations

If you cannot attend an appointment for any reason please inform us on the NHS App, or call us as soon as possible in order for us to give the slot to someone else.

Enhanced Access Service

This Practice is part of St Helens South Primary Care Network (PCN), who are providing early morning, evening and weekend appointments for our patients. These appointments are in addition to those provided by the practice and are generally used for routine, non-urgent care.

This Enhanced Access Service provides a range of pre-bookable appointment types covering normal GP & ANP appointments and routine nursing care such as annual reviews and smears, as well as more specialised appointments for physio, podiatry, mental health, pharmacists and social prescribers:

• Monday: 18:30 – 21:00 (GP & ANP Appointments)
• Tuesday: 07:00 – 11:00 (GP Appointments)
• Tuesday: 18:30 – 21:00 (GP, ANP & Social Prescribing Appointments)
• Wednesday: 18:30 – 21:00 (GP, ANP, Social Prescribing & Pharmacy Appointments)
• Thursday: 18:30 – 21:00 (GP, Podiatry, Practice Nurse Appointments)
• Friday: 18:30 – 21:00 (GP Appointments)
• Saturday: 09:00 – 17:00 (Various appointments which can change each week and may include specialist clinics, such as Coil fitting and removal)

Please note the Mon-Fri sessions are held remotely, via telephone, apart from the Practice Nurse and Podiatry Clinic which will be held at Rainhill Village Surgery.

The Face-to-Face appointments on Saturdays will be held at the following venues:

• Rainhill Village Surgery
  529 Warrington Road, Rainhill, L35 4LP
• The Spinney Medical Centre
  Whittle Street, St Helens, Merseyside, WA10 3EB

To make an appointment, please contact the surgery, and you will be offered an Enhanced Access Service where appropriate.