Longton Medical Centre451 Warrington RoadRainhill, PrescotMerseyside, L35 4LLTel: 0151 290 4700
Consultations are by appointment only; telephone 0151 290 4700. You can also book a routine GP appointment and cancel or check an appointment using our 24 hour automated service.
The practice has introduced a new service called Online Services which can be accessed via the link at the top of this page. This will let you book your routine appointments with a GP online. You will need to register with the practice to access this service and once registered you will be given information that will enable you to create your username and password.
As a patient you have the right to express preference as to whom you wish to see. The surgery offers pre bookable appointments with a GP of your choice. This may result in a delay if you wish to see a particular GP.
A routine appointment is 10 minutes. If you have multiple problems, which you need to discuss with a GP, which may take longer than a routine appointment, please inform the receptionist so the length of your appointment can be increased if necessary.
We now offer on the day appointments. If you would like to see a GP on the day please call the surgery. You will be asked to attend at a specific time and will be seen by the doctor on duty. Unfortunately you will not be able to see a GP of your choice.
There are a limited number of telephone consultations available if you feel these would suit you rather than visit the doctor. Please contact reception for further information.
If you would like a chaperone present at any time during a consultation when you are being examined please let your clinician know. We will be happy to organise for another member of staff to be present at that examination.
The practice offers a range of appointment times:
If you wish to speak to a doctor or nurse please try to ring before 10:30. Please give your name and number to the receptionist and a message will be given to the doctor or nurse who will return your call.
Appointments via telephone are available each morning. Please call the surgery for more information.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
The practice now has a number of extended hours appointments available they are provided by our out of hours provider St Helens Rota.
Appointments are available after 6.30pm and also at the weekend , appointments will be at Albion Street Clinic in St Helens. Car parking is available.
Please ask our receptionists for further details
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception as early on the day as possible.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
Generally speaking children will not come to any harm by being brought down to the surgery, and they will be seen by the doctor much sooner. If you are concerned please telephone: 0151 290 4700.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Extraction of anonymous fit note information
NHS Digital is working with the Department for Work & Pensions (DWP) to perform a weekly anonymous extract of fit note usage data for collection, storage, transmission and publication by NHS Digital
Data includes no of fit notes issued, no of patients record as unfit/maybe fit to work, duration, gender, health condition, location, whether adaptations were recommended.
If you DO NOT WISH for this data to be extracted from your medical record.
Please inform reception staff.
Referral Managment System
In July 2016, St. Helens Clinical Commissioning Group (CCG) introduced a Referral Management system. This means that referrals to hospitals will be sent to a specialist service who will manage the referral:
ensuring that the Practice is referring to the most appropriate service, or advising if there is an alternate treatment which should be considered
ensuring that any appropriate tests or investigations have been carried out
checking that all relevant information is included in the referral letter
arranging / booking appointments
The CCG has produced a YouTube video and a patient leaflet to explain about the Referral Management system, and answer some questions you may have. To access these resources, please visit the CCGs Referral Management page
Copyright 2006 - 2018 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's