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Appointments

Consultations are by appointment only; telephone 0151 290 4700. You can also book a routine GP appointment and cancel or check an appointment using our 24 hour automated service.

Online Services

The practice has introduced a new service called  Online Services which can be accessed via the link at the top of this page. This will let you book your routine appointments with a GP online. You will need to register with the practice to access this service and once registered you will be given information that will enable you to create your username and password.

Pre Bookable Appointments 

As a patient you have the right to express preference as to whom you wish to see. The surgery offers pre bookable appointments with a GP of your choice. This may result in a delay if you wish to see a particular GP.

A routine appointment is 10 minutes. If you have multiple problems, which you need to discuss with a GP, which may take longer than a routine appointment, please inform the receptionist so the length of your appointment can be increased if necessary. 

On The Day Appointments 

We now offer on the day appointments.   If you would like to see a GP on the day please call the surgery.  You will be asked to attend at a specific time and will be seen by the doctor on duty. Unfortunately you will not be able to see a GP of your choice.

There are a limited number of telephone consultations available if you feel these would suit you rather than visit the doctor. Please contact reception for further information.

Chaperones

If you would like a chaperone present at any time during a consultation when you are being examined please let your clinician know. We will be happy to organise for another member of staff to be present at that examination.

Appointment Times

The practice offers a range of appointment times:

  • Doctors 09:00 – 17:40
  • Nurse 08:45 – 17:45
  • Health Care Assistant 08.30 - 17.50

Telephone Advice

If you wish to speak to a doctor or nurse please try to ring before 10:30. Please give your name and number to the receptionist and a message will be given to the doctor or nurse who will return your call.

Telephone Consultations 

Appointments via telephone are available each morning. Please call the surgery for more information.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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